MySentinel documentation
Welcome to the MySentinel documentation section
Tutorial information
- Poultry growers there is a complete guide available from this page and dashboard tutorial via this YouTube link.
- Farm owners there is a complete guide available on this page
- Infrastructure monitoring (including air quality) on this page
Video tutorials are kept on the YouTube channel
All technical documentation is kept in the Atlassian Wiki. Please email [email protected] for access to this.
Installer Guide
Thank you for choosing MySentinel! This guide is specifically designed for installers who are responsible for setting up and configuring MySentinel units on-site. Our goal is to provide you with step-by-step instructions and best practices to ensure a smooth installation process and seamless integration with the MySentinel Web App.
Whether you're installing a MySentinel unit for the first time or performing a routine system update, this guide will walk you through everything you need to know. From connecting the hardware to configuring alarm thresholds and ensuring connectivity, this documentation serves as a complete reference for getting the system up and running efficiently.
To view the series of installer videos visit this page
What’s Covered in This Guide?
- System Overview
- What is MySentinel, and how does it work?
- Understanding the hardware, cloud integration, and web app features.
- Pre-Installation Checklist
- Tools and equipment required for the installation.
- Ensuring proper network coverage and power availability.
- Location assessment for optimal sensor placement and signal strength.
- Installing the MySentinel Unit
- Mounting the MySentinel unit in the shed annex.
- Connecting the temperature probes, digital inputs, and external sensors.
- Setting up the external antenna for improved connectivity.
- Verifying power supply and backup battery functionality.
- Configuring the Unit via the Web App
- Logging into the MySentinel Web App for the first time.
- Adding a new unit to the account and assigning it to the correct shed location.
- Configuring alarm thresholds for temperature, humidity, and other parameters.
- Setting up the waterfall contact list for alarm notifications.
- Network Connectivity Testing
- Verifying Cat-M1 network connection.
- Ensuring proper data transmission to the cloud.
- Troubleshooting connectivity issues.
- Testing the System
- Performing a dry-run alarm test to confirm real-time alerts.
- Verifying sensor accuracy and system responsiveness.
- Reviewing test results via the MySentinel dashboard.
- Installer Best Practices
- Recommendations for probe placement to optimise temperature accuracy.
- How to explain system operation to the grower or end-user.
- Ensuring growers know how to access real-time and historical data via the web app.
- Troubleshooting Common Issues
- How to resolve offline units or connectivity failures.
- Steps to check and replace faulty probes or sensors.
- Resetting the unit or updating firmware.
- Support and Resources
- Contacting MySentinel Technical Support for assistance.
- Additional resources, including FAQ pages and user training guides.
- Accessing online resources
Why This Guide Matters
MySentinel plays a critical role in ensuring the welfare of livestock and the compliance of poultry farms with industry standards. As an installer, you are the first line of support in delivering a reliable system that provides real-time alerts, environmental monitoring, and peace of mind for farm operators. By following this guide, you’ll not only complete the installation efficiently but also ensure the grower can confidently operate the system from day one.
Let’s work together to deliver a system that exceeds expectations! If you encounter any challenges during installation or configuration, don’t hesitate to reach out to our support team.
Ready to Begin? Let’s Get Started.
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For immediate support, contact our technical team at [email protected] or call 0800 269 383